Back to Full Productionin One Visit.
When your Manitowoc stops dropping cubes or your Hoshizaki goes silent in the middle of dinner rush — we're the two-person crew that drives out, diagnoses on-site, and fixes it the same day.
Manitowoc UY-0310A stopped cycling mid-afternoon
Bar manager noticed the bin was empty at 4pm with a full house booked for 7. The unit was running but no cubes were dropping. E01 harvest fault code on the display panel.
Harvest thermistor failure causing incomplete freeze cycle
Thermistor reading 12°F below calibration — machine was ending harvest early and dumping incomplete cubes back into the water pan. Replaced the harvest thermistor and recalibrated the control board freeze timer. Unit cycled three full batches before we left.
We dispatch within 2.4 hours on average.
Scale-blocked evaporator plates reducing freeze surface by 35%
Calcium carbonate buildup on all three evaporator plates averaging 4mm thick — blocking direct contact between refrigerant and water. Descaled all units with citric acid flush, replaced water filters, and installed scale-inhibiting cartridges. Output restored to rated spec within two cycles.
Hoshizaki KM-515MAH output degraded across entire fleet
Regional kitchen manager noticed all three units were struggling to keep up with lunch service. No error codes — just slow, small cubes and bins that never filled. Last PM was 18 months prior.
From a 12-seat cocktail bar to a 200-bed hospital — the diagnosis process doesn't change, and neither does the standard.
Scotsman C0830SA-32D compressor lockout in central sterile supply
Facilities director called at 6am. The unit serving the surgical floor ice dispenser had gone into compressor lockout overnight. Backup supply was 4 hours out. Hospital protocol requires continuous ice availability for patient care.
High-side pressure switch trip from condenser fan motor failure
Condenser fan motor had seized, causing head pressure to spike and trip the high-side cutout. With no airflow over the condenser coil, the compressor was protecting itself from overheat damage. Replaced the fan motor, cleared the lockout, and verified head pressure at 210 PSI — within Scotsman spec. Ran 45-minute observation cycle before sign-off.
Schedule a Repair
Tell us your equipment and what's wrong — we'll confirm a window within 90 minutes.